DEMOS

Refund Policy

Your satisfaction matters. Learn about our refund process, ensuring your peace of mind when you choose our products.


BORAX provides the most user-friendly and manageable products at a competitive price. Besides that, we have a dedicated support team for our customers to assist them in all possible ways. Moreover, we offer an easy-to-understand and flexible refund policy. As a buyer, you are responsible for understanding this note while you purchase any product from us.

We accept refund requests in some circumstances:

  • If the product is not delivered due to any technical issue. You must contact our customer support or billing department; otherwise, it will be considered received.
  • If you don’t receive the product as per your expectations. Although we haven’t encountered this issue so far, our product descriptions are clear enough to understand. Even after that, you have to report to us if you face this.
  • If you find any function broken or not working as it should be, and you are not getting a solution from us. You will get your funds back in that case.

We won’t allow the refund application for these reasons:

  • If you don’t find our products compatible with any third-party application. We don’t guarantee this.
  • If you change your mind after buying a product without having any logical reasons.
  • If there is an issue with the webserver or hosting.

N.B: Please let us know your queries through our BORAX support team. We are always here to ensure the best for our valued customers. Hopefully, you won’t regret.

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